Terms & Conditions

Introduction

711club is an online casino and sports betting platform operated to serve players in the Malaysian market. The platform provides access to live dealer casino games, slot titles, sports betting markets, instant-win games, and other gambling entertainment products. All services are made available exclusively in English.

By accessing 711club — whether through the website, any mobile-optimised browser interface, or any associated application — you represent that you have read and agree to these Terms in full. If you do not accept any part of these Terms, you must not use the 711club platform.

Definitions

For the purposes of these Terms, the following definitions shall apply:

• "Platform" — The 711club website, mobile interface, and all associated services accessible at 711club.cam.
• "Member" / "User" — Any individual who has registered a valid account on the 711club Platform.
• "Account" — A unique registered profile created by a Member to access 711club services.
• "Balance" — The total funds held in a Member's account at any given time, denominated in Malaysian Ringgit (MYR / RM).
• "Bonus Funds" — Credits awarded to a Member as part of a promotional offer, subject to specific wagering or rollover conditions.
• "Real Money Funds" — Funds deposited directly by the Member from their own financial account, excluding bonus credits.
• "Wagering Requirement" — The total amount a Member must bet before bonus-derived winnings become eligible for withdrawal.
• "KYC" — Know Your Customer — the identity and address verification process required under anti-money laundering compliance obligations.
• "Payment Method" — Any deposit or withdrawal channel supported by 711club, including but not limited to Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect, and USDT TRC20.
• "Prohibited Jurisdiction" — Any territory from which access to the 711club Platform is restricted or forbidden by applicable law.

Account Eligibility

To register and maintain a 711club account, all of the following eligibility conditions must be satisfied at all times:

• You must be at least 21 years of age. 711club does not permit gambling by individuals under 21, regardless of the legal age in any given jurisdiction.
• You must be a natural person (not a corporation, trust, or other legal entity).
• You must not be a resident of any Prohibited Jurisdiction in which online gambling is explicitly prohibited by applicable local law.
• You must not have been previously excluded from the 711club Platform via the self-exclusion mechanism or by administrative suspension.
• You must not be acting as an agent, proxy, or representative for another individual in the operation of your account.
• You must have full legal capacity to enter into a binding contract under the laws applicable to you.

By registering an account, you confirm that you meet all eligibility requirements stated above and that all information provided during registration is accurate, complete, and current.

Account Registration

Each Member is permitted to hold one (1) account only. The creation of multiple accounts by the same individual — whether under the same identity or different identities — is strictly prohibited and constitutes grounds for immediate account suspension and forfeiture of all balances.

Registration Requirements

During registration, you are required to provide accurate personal information including your full legal name, date of birth, valid email address, and contact number. You must also create a secure password. You are solely responsible for maintaining the confidentiality of your account credentials.

KYC Verification

All accounts are subject to Know Your Customer (KYC) verification before withdrawal requests above RM5,000 are processed. Acceptable documents include a valid Malaysian MyKad, Driver's Licence, or Passport; proof of address (utility bill or bank statement dated within 3 months); and a selfie photograph holding the submitted ID. Submission of fraudulent documents will result in permanent account termination and forfeiture of all funds.

Account Security

You are responsible for all activity that occurs under your account. 711club will not be held liable for losses resulting from unauthorised account access arising from your failure to maintain the security of your login credentials. You should notify our support team immediately if you suspect unauthorised access to your account.

Terms of Use

By accessing and using the 711club Platform, you agree to the following conditions of use:

• You will use the Platform solely for lawful, personal entertainment purposes.
• You will not access the Platform using automated scripts, bots, or any non-human agent.
• You will not attempt to reverse-engineer, copy, reproduce, or distribute any part of the 711club Platform or its content.
• You will not use the Platform in a manner that constitutes or facilitates money laundering, fraud, or any other criminal activity.
• You acknowledge that gambling involves financial risk and that the outcome of games is determined by certified random number generation or live game mechanics — not by the Platform.
• You agree not to exploit any software bugs, errors, or system vulnerabilities for personal gain. Any identified vulnerability must be reported to 711club support immediately.
• You accept that all gambling decisions made on the Platform are final once confirmed and that 711club bears no liability for any resulting financial loss.

711club reserves the right to monitor all account activity for compliance with these Terms and applicable law. Accounts found in violation of these Terms of Use may be restricted, suspended, or permanently terminated without prior notice.

Deposits & Withdrawals

Deposits

711club accepts deposits via the following verified Malaysian payment methods: Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect, and USDT TRC20. The minimum deposit amount is RM30. All deposits must be made from accounts or wallets registered in the Member's own name. Deposits from third-party accounts are prohibited.

Deposit processing times vary by method. E-wallet deposits (Touch 'n Go, Boost, GrabPay) and DuitNow transfers are credited instantly. FPX and bank transfers are typically processed within 5–15 minutes. Cryptocurrency deposits (USDT TRC20) require blockchain confirmation and are typically credited within 15–30 minutes.

Withdrawals

Withdrawal requests are processed in the order they are received. Members must have completed KYC verification before withdrawals above RM5,000 are released. Withdrawal funds must be sent to the same payment method used for the deposit where technically possible. 711club does not accept withdrawal requests to accounts belonging to third parties.

Expected withdrawal processing times: E-wallets (Touch 'n Go, Boost, GrabPay) — under 5 minutes. DuitNow / FPX — 5 to 15 minutes. Bank wire transfers — 15 to 60 minutes. Processing times may be extended during peak periods or when compliance review is required.

Fees

711club does not charge Members fees for standard deposits or withdrawals. However, third-party payment providers (including banks and e-wallet operators) may apply their own transaction charges. These charges are outside the control of 711club and are the responsibility of the Member.

Bonuses & Promotions

711club offers a range of promotional bonuses to new and existing Members. All bonuses are subject to specific terms and wagering requirements that are disclosed on the relevant promotion page at the time of offer. The following general conditions apply to all 711club bonuses:

• Wagering Requirement: Bonuses are subject to a rollover or wagering requirement before any associated winnings may be withdrawn. Specific rollover multipliers (e.g., ×10, ×15, ×20) are stated on each promotion page.
• Maximum Bet During Bonus: While bonus funds are active in your account, the maximum bet per round is limited to MYR 250 unless otherwise stated. Bets in excess of this limit during an active bonus may result in forfeiture of the bonus and associated winnings.
• Game Contribution: Not all games contribute equally to wagering requirements. Slot games typically contribute 100% of each bet. Table games (Baccarat, Blackjack, Roulette) typically contribute 10–20%. Specific game contribution rates are available on the promotion detail page.
• Bonus Expiry: All bonuses expire within a defined period — typically 7, 14, or 30 days from the date of activation. Expired bonuses and any associated winnings are forfeited automatically.
• One Bonus at a Time: Members may only hold one active bonus at a time. Claiming a new bonus while a previous bonus rollover is in progress may result in the prior bonus being cancelled.
• Abuse Prevention: 711club reserves the right to cancel bonuses and void associated winnings if evidence of bonus abuse, coordinated exploitation, or multi-accounting is detected.
• Maximum Cash-Out: Certain promotional bonuses carry a cap on withdrawable winnings. The applicable cap, where present, is stated on each individual promotion page.

711club reserves the right to modify, suspend, or discontinue any promotion at any time without prior notice. Members who have already claimed an active promotion will not be affected by retroactive changes to that specific promotion's terms.

Betting Rules

All bets placed on the 711club Platform are subject to the following general rules:

• Bets are final once confirmed. No cancellations or modifications are permitted after a bet has been accepted by the system.
• In the event of technical failure during a betting transaction, 711club will investigate the incident using server logs and make a final determination. The Member's account records held by 711club shall be the definitive record.
• Minimum and maximum bet limits apply per game and per market, and are displayed within each game or betting interface.
• Odds and game results for live sports betting are determined by real-world event outcomes and/or third-party data providers. 711club is not responsible for the results of sporting events.
• In the event of a cancelled sporting event (e.g., match abandoned, postponed beyond 48 hours), bets will be voided and stakes returned to the Member's account.
• Casino game outcomes are determined by certified RNG (Random Number Generator) technology. 711club does not have the ability to influence or manipulate game results.

Prohibited Activities

The following activities are strictly prohibited on the 711club Platform. Engaging in any of the activities listed below will result in immediate account suspension, forfeiture of all balances, and may result in legal action:

• Registering or using an account under a false identity or on behalf of another person.
• Using the Platform to facilitate money laundering, tax evasion, or any other financial crime.
• Colluding with other players in poker, live dealer games, or any other multi-player game environment.
• Using any software, algorithm, artificial intelligence, or mechanical device to gain an unfair advantage over other players or the Platform.
• Opening multiple accounts (multi-accounting) to claim bonuses or circumvent account restrictions.
• Reverse-engineering, decompiling, or otherwise attempting to extract the source code of any part of the Platform.
• Exploiting identified software errors or vulnerabilities without reporting them to 711club support.
• Harassing, threatening, or abusing 711club staff or other platform users via any communication channel.
• Placing bets using funds derived from criminal activity.

Intellectual Property

All content published on the 711club Platform — including but not limited to the website design, logos, graphics, text, game interfaces, software, data compilations, and all other materials — is the proprietary property of 711club or its licensed suppliers and is protected by applicable intellectual property laws.

Members are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial purposes only. This licence does not include the right to:

• Copy, reproduce, distribute, or publicly display any Platform content.
• Create derivative works based on any Platform content.
• Use any 711club brand name, logo, or trademark without prior written authorisation.
• Frame or mirror any part of the Platform on another website or service.

Any unauthorised use of 711club intellectual property may be subject to legal proceedings. The 711club name, logo, and all associated marks are the exclusive property of the Platform operator.

Limitation of Liability

To the maximum extent permitted by applicable law, 711club's aggregate liability to any Member in connection with use of the Platform shall not exceed the total funds deposited by that Member in the thirty (30) days preceding the event giving rise to the claim.

711club shall not be liable for any indirect, incidental, consequential, special, or punitive damages of any kind, including but not limited to:

• Loss of profits, winnings, or anticipated earnings.
• Loss of data, information, or access to account.
• Losses resulting from third-party payment processing delays or failures outside 711club's control.
• Losses resulting from force majeure events, including but not limited to natural disasters, network outages, regulatory actions, or government interventions.
• Losses resulting from the Member's own failure to comply with these Terms.

711club makes no warranty that the Platform will be available at all times without interruption. Scheduled maintenance windows and unplanned outages may occur. During such periods, access to the Platform or specific features may be temporarily unavailable.

Account Suspension & Termination

Suspension by 711club

711club reserves the right to suspend or terminate any Member account at its sole discretion, including but not limited to cases involving: violation of these Terms, suspected fraud or bonus abuse, failure to complete KYC verification within a reasonable timeframe, or where required by applicable law or regulatory obligation.

In cases of suspension pending investigation, account funds may be held temporarily. If the investigation concludes with no breach of Terms, funds will be released in full. If a breach is confirmed, funds may be partially or fully forfeited in accordance with the applicable clause.

Voluntary Account Closure

Members may request voluntary account closure at any time by contacting 711club support. Outstanding balance (excluding any bonus funds not yet meeting rollover conditions) will be returned to the Member's verified payment method within a reasonable timeframe, subject to completion of any outstanding KYC requirements.

Self-Exclusion

Members who wish to self-exclude for responsible gambling reasons may do so via the account settings panel or by contacting support directly. Self-exclusion periods range from 30 days to permanent exclusion. Once activated, self-exclusion cannot be reversed during the selected period. Refer to our Responsible Gambling page for full details.

Responsible Gambling

711club is committed to promoting a safe, controlled, and responsible gambling environment. The following responsible gambling tools are available to all Members without restriction:

• Deposit Limits: Set daily, weekly, or monthly caps on deposits. Limits take effect immediately upon activation.
• Session Time Reminders: Set automated reminders at defined play intervals.
• Cool-Off Periods: Temporarily restrict your account for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Permanently or long-term close your account with immediate effect.
• Reality Check Notifications: Periodic pop-up notifications showing your session duration and net wagering position.

711club is strictly for players aged 21 and above. For further guidance on responsible gambling, please visit our dedicated Responsible Gambling page.

Privacy & Data

711club collects, stores, and processes personal data in accordance with our Privacy Policy. By registering an account on the Platform, you consent to the collection and processing of your personal data as described therein.

Personal data collected by 711club includes, but is not limited to: registration information (name, date of birth, email, phone number), identity verification documents, financial transaction records, and device/session data. This data is used exclusively for the purposes of account management, regulatory compliance, fraud prevention, and customer support.

711club does not sell or commercially transfer personal data to third parties outside the scope described in the Privacy Policy. For the full data processing policy, including your rights as a data subject, please refer to our Privacy Policy.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction under which 711club holds its operating licence. Any disputes arising from or in connection with these Terms, which cannot be resolved through our internal dispute resolution process, shall be subject to the exclusive jurisdiction of the courts of the applicable licensing territory.

For disputes of a financial nature below RM5,000, Members may initiate the internal dispute resolution process by contacting 711club support. 711club will endeavour to resolve all disputes within 14 business days of receiving a formal written complaint.

Nothing in this clause limits any statutory rights that Malaysian consumers may be entitled to under applicable Malaysian consumer protection law.

Amendments

711club reserves the right to amend, update, or modify these Terms at any time. In the event of a material change, Members will be notified via a prominent notice on the Platform homepage and/or by email to the address registered on their account, with a minimum notice period of 14 days before the change takes effect.

Continued use of the Platform following the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and close your account prior to the effective date of the changes.

The most current version of these Terms is always available on this page and is identified by the "Last Updated" date displayed at the top of this document.

Contact Us

If you have any questions, concerns, or disputes relating to these Terms & Conditions, please contact the 711club support team through the following channels:

• Live Chat: Available 24/7 directly on the 711club Platform.
• Email: [email protected] (plain text — not a clickable link)
• Operating Hours: 24 hours a day, 7 days a week, 365 days a year.

When contacting us regarding a dispute or formal complaint, please include your registered username, account email address, and a clear description of the issue. Our compliance team will investigate and respond within 5–14 business days depending on complexity.